“With the completion of the pool house project, I wanted to personally write to you in order to express to you and all of your team the complete satisfaction and joy that both Brenda and I have had in working with you these past few months.
Before starting this project, we heard from well-intentioned friends and relatives concerning all of the things that could go wrong in the selection of a contractor and the beginning of a project like this. Clearly the selection of a good contractor makes the difference between a good experience and a bad one, and I feel fortunate that we made an excellent decision in choosing Shrock Construction.
Of all the positive experiences we had in this construction, nothing could top the opportunity we had working with Braden Adkinson on a daily basis. Not only was Braden totally professional in everything he did, but also his positive attitude on the work site working with other sub-contractors and with us was very much appreciated. There was virtually nothing Braden wouldn’t do in order to find a solution to a problem, even when it seemed that there was no solution in sight. As a homeowner and first time builder, it was very comforting to know that someone like Braden with his “take charge and can do” attitude was on the job and leading the team.
Joseph, I also want to thank you for your personal involvement in this project. I very much appreciated and admired your attention to the details and the quality that went into completing this structure. I know that you had many other projects going on this summer, yet you made time to stop by the site on numerous occasions to check on the progress, to talk to Braden, and to ask if we were satisfied as to the progression of the work. This shows your commitment to deliver a quality service and product.
Finally, Brenda and I would be very pleased if you would kindly extend our sincere gratitude to all of your excellent subcontractors and office staff. I know that I will miss some names so please forgive me, but those names that I recall include Ruthie, Daniel & Sons (framing), John & Nate (electric), Brian (plumbing), Joni & Joe (excavating/seeding), Daniel (shelves), Mervin (cabinets), Toby (masonry), and of course your daughter and all of her clean up crew.
In closing, Joseph, please know that we would be very pleased to be used as a customer reference on your behalf should the need arise. Furthermore, as this was a “unique” first time structure for all of us, if you would like to take pictures in the spring and include them in your brochure of projects, please feel free to do so. I hope that we will see you here at the house in the spring to see the progress of the landscaping. In the event that we do not see you until then, Brenda joins me in sending to you and the entire Shrock Construction family our very best wishes.”